Hold That Thought!
Advice you don't need
We’ve all heard things that stop us in our tracks. We think, What did he just say? Here are some things to say back — politely, of course!
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So What Do Technical Writers Do?
It's more than typing
Most managers recognize the value you bring to your company. But at least once in your career, you’ll be confronted with someone in management who says, “Anyone can write. After... [Read More] -
Steps to a Content Audit
Know what you have
One of my recent jobs was to convert existing documentation to the parent company’s brand and format. While I was reformatting, rebranding, and chasing down information, I saw that the... [Read More] -
Creating Your Team’s Style Guide
Ensuring consistency
How do you answer questions about language and usage? Is it “click,” “tap,” “hit,” or “press” the button? Which tense is best? Can I address the reader? [Read More]