Over thirty years of making complex things clear

Those aren't vanity metrics. They're what let a small team maintain documentation that used to require twice the headcount.

The gap between what engineers build and what users understand isn't a writing problem. It's a thinking problem. My job has always been to close that gap: understand how something works, understand what users actually need to know, and connect the two in the simplest, most durable way possible.

I run Green Mountain Docs, LLC as an independent consultant, and I bring a systems perspective to every engagement — not just writing words, but thinking about how the documentation scales, how it stays current, and how it fits the tools your team already uses.

I've led editorial teams, built documentation systems from scratch, managed content migrations, and mentored writers who now lead documentation organizations of their own. I work with modern toolchains and use AI-augmented workflows where they genuinely help rather than just adding noise. I care about documentation that works: findable, accurate, and written for the person who actually needs it, not for the person who built it.