Services

Consulting and Project Work

I'm semi-retired and keep a short client list. Remote, up to 25 hours a week.

Consulting

You have a team and a problem. I bring forty years of having seen it before. We talk, I look at what you have, and I write up what I'd do.

  • One-off review calls
  • Documentation process and toolchain assessments
  • AI adoption plans for documentation teams
  • Ongoing coaching for writers and documentation leads

Projects

You need something built or fixed and nobody has the time. I do the work. We agree on scope, timeline, and a fixed price before I start.

  • Docs-as-code setup or migration
  • Content audits and help center reorganizations
  • Style guides and editing passes
  • API reference and developer guides

What I Help With

Documentation Engineering

Docs-as-code (Git, Markdown, static site generators), content architecture, CMS migrations, automated publishing, style guides, and AI-assisted workflows, including Claude Skills.

API and Developer Docs

REST and OpenAPI reference, getting-started guides, code samples, authentication and error documentation, and developer portal content.

Technical Writing

User and administrator guides, installation guides, release notes, knowledge base articles, and troubleshooting content.

Audit and Strategy

Content inventory, gap analysis, findability assessment, baseline metrics, and a prioritized roadmap.

Technical Editing

Developmental and copy editing, technical accuracy review, style guide compliance, and accessibility fixes.

Coaching and Training

Workshops, tool selection, and mentoring for writers building a documentation practice.

How It Works

1

Conversation

We talk about goals, audience, and what's broken. I review what exists.

2

Proposal

Scope, timeline, and a fixed price, in writing.

3

Work

Remote check-ins using your tools and workflows.

4

Handoff

Finished documentation, source files, and a walkthrough so your team can maintain it.

Industries

SaaS & software Integration platforms Healthcare IT Enterprise software Scientific instrumentation

Tools

MadCap Flare Oxygen XML Markdown AsciiDoc DITA OpenAPI / Swagger Postman Git & GitHub MkDocs Jekyll Hugo Confluence Intercom Claude

Not sure which one you need?

Describe the problem. I'll tell you which approach fits and roughly what it takes.

Get in touch →