Good documentation doesn’t explain what your product does. It shows users how to succeed with it. I work with engineering teams to build documentation that is accurate, maintainable, and built to scale — without growing the team to maintain it.
Documentation Engineering
Building scalable documentation systems that grow with your product.
Best for: Companies scaling their documentation or migrating from legacy systems.
- Docs-as-code implementation (Git, Markdown, static site generators)
- Documentation architecture and information design
- Content management system setup and migration
- Automated publishing workflows and CI/CD integration
- Style guide development and content standards
API & Developer Documentation
Clear, accurate documentation that developers actually use.
Best for: SaaS platforms, integration providers, and developer tools.
- API reference documentation (REST, OpenAPI/Swagger)
- Getting started guides and tutorials
- Code samples and interactive examples
- Authentication and error handling documentation
- Developer portal content strategy
Technical Writing
End-to-end documentation for software products and complex systems.
Best for: Software companies needing comprehensive product documentation.
- User guides and product documentation
- Administrator and installation guides
- Release notes and changelogs
- Knowledge base articles
- Troubleshooting and FAQ content
Documentation Audit & Strategy
Evaluate your existing documentation and build a roadmap for improvement.
Best for: Teams unsure where to start or looking to improve existing docs.
- Content inventory and gap analysis
- Usability and findability assessment
- Metrics setup and baseline measurement
- Prioritized improvement recommendations
- Implementation roadmap
Technical Editing
Polish your existing content for clarity, accuracy, and consistency.
Best for: Teams with in-house writers who need expert review.
- Developmental editing (structure, flow, completeness)
- Copy editing (grammar, style, consistency)
- Technical accuracy review
- Style guide compliance
- Accessibility improvements
Consulting & Training
Build your team’s documentation capabilities.
Best for: Organizations building or improving their documentation practice.
- Documentation process assessment
- Tool selection and implementation guidance
- Team training and workshops
- AI adoption strategy for documentation
- Ongoing advisory support
Industries & Expertise
Product docs, help centers, developer portals
API documentation, connector guides, data mapping
Compliance-aware documentation, clinical workflows
ERP integrations, complex system documentation
Tools & Technologies
I work with the tools your team already uses, or help you choose better ones:
Authoring: MadCap Flare, Oxygen XML, Markdown, AsciiDoc, DITA
Platforms: Confluence, GitBook, ReadMe, MkDocs, Jekyll, Hugo
Developer Tools: OpenAPI/Swagger, Postman, Git, GitHub/GitLab
AI Tools: Claude, ChatGPT, AI-assisted writing workflows
How I Work
1. Discovery
We discuss your goals, audience, and current pain points. I review existing documentation and identify opportunities.
2. Proposal
You receive a clear scope, timeline, and fixed-price quote. No surprises.
3. Collaboration
I work with your team through regular check-ins, using your preferred tools and workflows.
4. Delivery
You get polished, production-ready documentation with source files and handoff support.
Let’s Talk
Every project is different. Tell me about your documentation challenges and I’ll suggest the best approach.