Green Mountain Documentation

Most managers recognize the value you bring to your company. But at least once in your career, you’ll be confronted with someone in management who says, “Anyone can write. After... [Read More]

One of my recent jobs was to convert existing documentation to the parent company’s brand and format. While I was reformatting, rebranding, and chasing down information, I saw that the... [Read More]

How do you answer questions about language and usage? Is it “click,” “tap,” “hit,” or “press” the button? Which tense is best? Can I address the reader? [Read More]