Green Mountain Documentation

When I started as a technical writer as a NASA subcontractor, I was lucky to be hired by a friend I’d met at a horse stable in Tomball Texas. “Kat”... [Read More]

Effective documentation requires genuine partnership, not just good questions. Here’s how to earn trust and respect, manage time constraints, and create content that actually serves users. [Read More]

Drop the attitude. You’re not saving the world, you’re explaining something. There is no hill worth dying on. Learn to live with compromise and trade-offs. Ask for help when you... [Read More]

A Fractured Process [Read More]

AI is the next big thing. Every day, there are new offerings and improved features. Every business unit is experimenting with AI to improve efficiencies, and technical writing is no... [Read More]