Green Mountain Documentation

Documentation has changed since I started in the 1980s. From print to online to interactive aids, the delivery has changed, but the need hasn’t. Good documentation is critical to make... [Read More]

I’ve been at this documentation thing since the mid-1980s. This document is due in no small part to the work I’ve participated in at Compaq, Microsoft, and Autodesk in the... [Read More]

The quest for the elusive “unicorn” candidate — a flawless match for every job requirement — has become a hiring trap. While the intention to find top talent is understandable,... [Read More]

We’ve all heard things that stop us in our tracks. We think, What did he just say? Here are some things to say back — politely, of course! [Read More]

Most managers recognize the value you bring to your company. But at least once in your career, you’ll be confronted with someone in management who says, “Anyone can write. After... [Read More]